Hotel Property Management System (PMS)
Cloud Hotel Management Software for Independent Hotels
Frontdeskey PMS is a modern, cloud-based property management system designed specifically for independent hotels, boutique properties, resorts, hostels, guesthouses, serviced apartments and small hotel groups worldwide. Run your entire operation from any device, anywhere.
What is a hotel Property Management System?
A hotel Property Management System (PMS) is the central software platform that manages a hotel's day-to-day operations. It handles reservations, room assignments, check-in and check-out, guest folios, invoicing, rate management and reporting. The PMS is the operational hub that all other hotel technology — including the channel manager and booking engine — connects to. Frontdeskey PMS is a cloud-based hotel property management system for independent hotels, resorts, hostels, guesthouses and serviced apartments worldwide. It is available internationally and can be used by accommodation businesses in any country.
The Frontdeskey PMS is a cloud-based hotel property management system built specifically for independent hotels, boutique properties, resorts, hostels, guesthouses, serviced apartments and small hotel groups worldwide. It is accessible from any browser on any device, with no software to install and no hardware to maintain.
Hotel Management Software That Works the Way You Do
Most hotel PMS platforms were built for large chains. Frontdeskey was built from the ground up for independent hoteliers who need powerful tools without the complexity or the enterprise price tag. Everything is included — no hidden modules, no per-feature fees.
Everything Included in Your Hotel PMS
Live Dashboard
A real-time feed of incoming reservations, today's arrivals and departures, and 30-day KPIs — all on one screen.
Drag-and-Drop Calendar
A simple, powerful reservation calendar with a clear visual layout you can customise to match how your team works.
Inventory & Rate Management
Set seasonal pricing, derived rates, occupancy-based pricing, room-type restrictions and minimum stay rules with ease.
Folio & Invoicing
Create guest folios, add charges, apply discounts and generate professional invoices in seconds.
Guest Profiles & Loyalty
Build a database of returning guests, travel agencies and corporate accounts. Assign loyalty discounts automatically.
Offers & Coupon Codes
Create special packages and private offers accessible only via a unique link or coupon code — perfect for direct booking incentives.
Automation Engine
Set up automated emails, charges and tasks triggered by booking events — confirmation, pre-arrival, post-stay and more.
Reporting Suite
Access occupancy reports, revenue reports, channel performance and guest statistics to make data-driven decisions.
Works on Any Device
Frontdeskey PMS is fully responsive. Use it on a desktop at the front desk, a tablet in the lobby or a smartphone on the go.
How the PMS Works With the Rest of the Platform
The Frontdeskey PMS is the central hub of the platform. The channel manager and booking engine both draw from the same live inventory held in the PMS, so rates and availability are always accurate across every channel.
PMS + Channel Manager
The channel manager reads rates and availability directly from your PMS and pushes them to every connected OTA in real time. When a booking arrives from any OTA, it is written back to the PMS instantly — eliminating overbookings and manual updates.
PMS + Booking Engine
Your hotel website's booking engine displays live availability from your PMS. When a guest books directly, the reservation appears in your PMS immediately — no manual entry, no double-handling.
PMS + Hotel Website
Your hotel website is the front-end of your direct booking strategy. The PMS powers the rates and availability shown on your website, ensuring guests always see accurate pricing.
Why Independent Hotels Choose Frontdeskey PMS
Built for small and independent hotels
No bloated enterprise features. Every tool in Frontdeskey PMS was designed with the independent hotelier in mind.
Cloud-based — no hardware required
Access your hotel PMS from any browser, on any device. No servers to maintain, no software to install.
All-inclusive pricing
One subscription covers your PMS, Channel Manager, Booking Engine and Hotel Website. No surprise add-on fees.
Secure and reliable
We use up-to-date encryption and follow the latest HTTPS protocols to keep your guest data safe.
Hotel PMS — Frequently Asked Questions
Complete Your Hotel Technology Stack
Hotel Channel Manager
Connect to Booking.com, Expedia and hundreds more OTAs.
Learn moreDirect Booking Engine
Accept commission-free reservations directly on your website.
Learn moreHotel Website Builder
A beautiful, responsive hotel website that drives direct bookings.
Learn moreRevenue Management
Expert revenue management services to maximise your ADR and RevPAR.
Learn more