Security
Your Hotel Data Is Safe With Frontdeskey
We take the security of your hotel's data and your guests' personal information seriously. Frontdeskey is built on a secure, modern infrastructure with industry-standard security practices throughout.
Data Encryption
All data transmitted between your browser and the Frontdeskey platform is encrypted using TLS (Transport Layer Security). We follow the latest HTTPS protocols to ensure your data is protected in transit.
Data Storage
Your hotel data is stored on secure, redundant servers. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or destruction.
Access Controls
Access to the Frontdeskey platform is controlled through secure authentication. We recommend using strong, unique passwords for your account and enabling two-factor authentication where available.
Payment Security
Frontdeskey does not store full credit card numbers. Payment processing is handled by PCI-DSS compliant payment processors to ensure the highest level of security for your guests' payment data.
Regular Security Reviews
We regularly review and update our security practices to address emerging threats and maintain compliance with industry standards.
Reporting a Security Issue
If you believe you have discovered a security vulnerability in the Frontdeskey platform, please contact us immediately through our website contact form. We take all security reports seriously and will respond promptly.